Do I have to pay sales tax? TOP
6 percent sales tax is added only to orders where the billing address is located in Georgia. Sales tax will not be added to other states.
Does your clothing run large or small in comparison to other brands? TOP
Our baby doll (fitted) tees run true to size in comparison with other brands.
How should I wash my Christian Crystal T-shirt? TOP
Please turn the shirt inside out before washing (hand or machine). Use cold water (no bleach) and lay flat to dry. NO DRYER! Please do not Dry Clean!
When will my order ship? TOP
Orders normally ship within 2-3 business days after we receive the order. We process orders Monday thru Friday. We do not process orders on weekends or holidays.
How do I track my shipment? TOP
When your order is shipped, you will receive a confirmation email that contains your tracking number and a website address to track your package.
What is your return or exchange policy? TOP
We
understand that buying products over the internet can be somewhat
intimidating. For this reason, we will exchange any item that fails to
meet your expectation. The exchange must be within 15 days
of original purchase date. The exchange must be for the exact item or
another item of equivalent value. Returned apparel must be unworn and
accompanied by all original price tags attached to garment.
In order to process
your exchange, you will need an Authorization Exchange Code. Please contact us via e-mail
to receive your code. After receiving your code, mail your package to
our office:
Great I Am
Boutique
2100 Riverside Parkway
Suite 119-333
Lawrenceville, GA 30043
Please allow up to 3 business days to process
your exchange.
What payment methods do you accept? TOP
We accept all major credit cards: Visa, MasterCard, Discover and PayPal.
There was a problem with my order. How do I proceed? TOP
Please contact us via email with an explanation of the situation. We sincerely apologize for any problems you've experienced with your order. Unfortunately from time to time, these issues may arise, and we will do everything in our power to ensure your complete satisfaction.
